We process and ship most orders within 2-3 business days. Signatures are not required upon delivery for any mode of transportation.
For orders shipping to a United States address, our standard shipping is U.S. First Class Mail. This method of shipping will be used for any single kit order or package weighing no more than 13 ounces.
We do offer Next Day (Saturday delivery available but must be requested and costs an additional $15.), Second Day and Ground shipping through UPS and FEDEX. This option can be chosen from our drop down menu when placing your order. Orders being sent Next Day or 2nd Day will be shipped by the next business day from the date the order was received.
We also can do Same Day shipping but you will need to contact us at 561-845-6122 so that we can expedite the processing of the order and get it out the same day.
We tell our customers that it can take up to 10 business days from the date an order is placed to it being received on your end. All shipments are originated in Florida and with First class mail it can take anywhere from 2-7 business days to reach the end destination.
If you provided us with an email address at the time you placed your order, you will receive an Email Invoice/Order Confirmation. Please check your spam folder, because often our emails aren’t recognized and are placed into the SPAM folder or junk mail folder.
All Canadian orders are shipped UPS Standard. Any duties or taxes are the responsibility of the customer.
We ship to most countries. If you don't see your country listed in the shipping rate options, please contact us for more information. Transit time for international orders is usually 2-3 days once the carrier receives the item.
All other international orders are shipped DHL Worldwide Express or UPS Expedited at our discretion. The U.S. Postal service will not ship our product Internationally. We recognize it is not cheap to ship Internationally but there are restrictions regulating the shipment of hazardous materials and this adds to the cost of shipping our product. Again, we try to ship orders within 2-3 Business days.